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ZAZI is an ethical fashion label and storytelling platform founded in 2017 by Jeanne de Kroon. It is an ode to women, land, craft & spirit through storytelling and iconic designs co-created with female-led artisanal communities. With a vision to connect worlds and stories, Zazi grew into a global sisterhood around the world for women, by women.

For our next chapter, we are opening up different job opportunities for our Amsterdam office (non-remote is preferred):

Head of production & marketplace | Customer & sales | Personal assistent

Submit your application with your CV and motivation to jobs@zazi-vintage.com with the position in the title. Detailed job descriptions can be found below.

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HEAD OF PRODUCTION & MARKETPLACE

4 days a week

Do you love artisanal craftsmanship, building ethical value chains and ensuring our production runs smoothly? For our next chapter, our team is looking for a head of production & marketplace to co-create our exclusive collections while building the Zazi marketplace and platforming other female-led artisanal brands. You will oversee our production processes, coordinate activities from seed to product and carefully curate brand collections that align with the Zazi values, impact and our community. 

In this role, you will work closely with our artisanal partners, CEO and Creative director, design team and community & sales officer. This role requires someone who is able to respectfully co-create together with artisanal communities in rural areas and has strong problem-solving, planning, coordinating and communication skills. Your responsibilities include:

- Building and strengthening artisanal partnershipsLeading the development of Zazi designs & products

- Overseeing production processes - planning, coordination and controlling

- Managing the Zazi marketplace & its brand partners

- Estimating costs, ensuring quality & preparing budgets

- Ensuring Zazi values and impact is followed 

- Identifying training needs

Does this role speak to your heart? Please see below the job requirement and please know, skills add up but if you feel that you are the right fit and can share your work, make sure to apply too. 

- Education in the field of (fashion) business or related fields and/or 2 year experience in a similar role. 

- English proficiency (additional languages are a plus)Excellent communicator and planner with an ability to rely both on financial budgets and intuition to make decisions. 

- Understanding of sustainability and artisanal craftsmanship

- Experience and skills in setting production budgets and fair product pricing

- Bonus experience and skills with drop-shipping/marketplace 

- Bonus experience with materials & fabrics,  international shipping regulations and documentation

CUSTOMER & SALES

Part-time | ideally every day of the week for half days

Do you embody community engagement, love learning about ethical fashion and feel connected to the Zazi spirit? Our team is looking for a social and proactive customer & sales representative at the heart of our team. You will be building connections across the Zazi network and in charge of customer success and retention. From sharing the stories behind our co-creations to advising customers with their dream pieces and supporting them with any questions, concerns and logistics. Aside from community care and relations, you will be running our showroom day-to-day operations. 

This role requires someone who loves to connect & communicate with and advise our customers, foster community and is organised. Someone who has a willingness to learn, combined with a strong can-do attitude.  You will be the point of contact for our community and work closely with our Marketing and Head of production & Marketplace. Your responsibilities include:

- Proactively growing, engaging and retaining the online Zazi community

- Customer care and relations

- Product storytelling to customers 

- Managing & connecting with influencers

- Scheduling and managing showroom appointments

- Managing showroom stock & online product listings

- Packaging & shipping of orders 

- Sharing customer feedback and community insights with the marketing/production team

Does this role speak to your heart? Please see below the job requirement and please know, skills add up but if you feel that you are the right fit and can share your work, make sure to apply too. 

- 1 year experience in a similar role. However, it’s not a must as long as you have a heart for this role.

- Excellent communicator both verbally and writtenEnglish proficiency (additional languages are a plus)

- Proficiency in using Google Calendar/G-mail/social media

- Bonus experience and skills include E-commerce software (Shopify)

PERSONAL ASSISTANT

Part-time | ideally every day of the week for 2 hours a day

With Zazi growing and moving into our next chapter, our team is looking for a personal assistant to support our founder Jeanne de Kroon. You will be the first point of contact dealing with her emails and Instagram messages while supporting with speaker requests, scheduling meetings and administrative tasks. 

This role requires someone with excellent communication & organisation skills and is proactive. You will be the right hand of Jeanne and responsibilities include:

- Acting as a first point of contact for Jeanne’s email and personal Instagram

- Managing Jeanne’s calendar and scheduling meetings & appointments

- Supporting with space bookings and travel arrangements arranging

- Reminding Jeanne of important tasks and deadlines

- Proofreading and supporting with presentations and correspondence

- Following up on invoices, collecting & filing expenses and processing payments

Does this role speak to your heart? Please see below the job requirement and please know, skills add up but if you feel that you are the right fit and can share your work, make sure to apply too. 

- 1 year experience in a similar role. However, it’s not a must as long as you have a heart for this role.

- Excellent communicator both verbally and written

- English proficiency (Dutch & additional languages are a plus)

- Proficiency in using Google Calendar/G-mail/social media

Availability